RETURNS & EXCHANGES – BALKANIN
RETURN ADDRESS:
BALKANIN
RANKENGASSE 3
8570 VOITSBERG, AUSTRIA
CUSTOMER SUPPORT: info@bbalkanin.com
1. CHECK RETURN CONDITIONS
- The item is unworn, unwashed, and in its original condition with all tags attached.
- The return request is made within 14 days of receiving your order.
- The item is securely packed in its original packaging.
If you have received a damaged or incorrect item, please contact us at info@bbalkanin.com before returning it.
2. REGISTER YOUR RETURN
PAID RETURNS
You can return your item using any shipping provider of your choice.
RETURN ADDRESS:
BALKANIN
RANKENGASSE 3
8570 VOITSBERG, AUSTRIA
FREE RETURNS FOR DAMAGED OR INCORRECT ITEMS
If you have received a damaged or incorrect item, contact our support team.
We will provide you with a prepaid return label via email.
3. PROCESSING & REFUNDS
- Once your return is received, it will be processed within 14 days.
- The refund will be issued to your original payment method.
- If you wish to exchange an item for a different size or color, please specify your request in your return email.
For any further assistance, contact us at info@bbalkanin.com.